Travel agent CRM software built for UK agencies

AdroFlow replaces spreadsheets and scattered WhatsApp threads with one workspace for sales, issuance, finance, and your team — designed for Hajj, Umrah, and leisure travel agents across the United Kingdom.

Sales & customers

Capture inquiries, quote professionally, collect payments with controls, and give travellers a self-service portal.

Lead pipeline & follow-ups

Capture inquiries, assign agents, track Booked / In-Progress / No-Booking status, and log comments so nothing falls through the cracks.

Branded quotes & PDFs

Build Umrah, Hajj, and holiday quotes with flights, hotels, transfers, GDS paste, and team logos — then export professional PDFs in one click.

Invoices & receivables

Convert quotes to customer invoices, record receipts, track balances, and maintain a full audit trail for every change.

Payment approvals

Agents submit customer payments; admins and accountants approve before money posts to AR and your bank ledger.

Customer portal

Invite travellers to view trips, download tickets and vouchers, see invoices, and check balances — fewer resend requests for your team.

Tasks & calendar

Follow-ups, office appointments, refund tasks, and travel dates on a shared calendar alongside your pipeline.

Operations & finance

Issue services, pay suppliers, run VAT, and report P&L without exporting to Excel.

Service issuance

Send flight and hotel lines for issuance, stage supplier cost and PNR or confirmation ref, then post AP when tickets and vouchers are confirmed.

Payables & supplier ledger

Supplier-wise payable ledger with running balance, bulk pay across multiple AP lines, standalone bills, and CSV export for your records.

Bank ledger & treasury

Organisation-wide bank and cash accounts, customer receipts, supplier payments, inter-account transfers, running balances, and CSV export.

Purchase VAT & VAT Return

VAT categories on supplier bills, reclaimable input VAT on the P&L, and a VAT Return view with monthly or quarterly summary and export.

Reports & commission

P&L, balance sheet, team margin, agent performance, sales returns, and commission on recognised sales — with accountant AP adjustments when supplier statements differ.

Multi-team organisations

Run Haq, Haramain, leisure desks, or regional branches under one company subscription with shared suppliers and scoped team data.

Your team workspace

Collaborate inside AdroFlow instead of mixing personal messaging apps with customer work.

Internal team chat

Organisation channels and direct messages with real-time delivery — sales, issuance, and finance stay in one place.

Team news & tips

Targeted dashboard announcements with expiry, plus a daily sales motivation tip to keep agents focused.

Employee attendance

Clock in and out, presence tracking, automatic session limits, and admin attendance reports for your office team.

Built for how UK travel agents actually work

AdroFlow supports GDS itinerary paste (Sabre, Amadeus, Galileo), organisation-wide airport and airline lists, and a calendar that surfaces travel dates alongside office appointments.

Accountants can be allocated to specific teams; issuance staff get a dedicated queue for ticket and hotel fulfilment. Your customers get an optional self-service portal for trips, documents, and invoices.